Management
Director Operations
Credentials and Qualifications:
PhD
The Director of Operations brings doctoral-level expertise in emotional engagement, learning, technology-enhanced education, and educational psychology. This background supports the development of structured, evidence-informed programming that promotes positive behaviour, emotional growth, consistency, and meaningful learning experiences for youth.
Key areas of expertise include program planning, staff development, educational support, policy implementation, quality assurance, trauma-informed practice, and continuous improvement within residential care services. The Director of Operations provides leadership in maintaining safe, supportive, and well-organized home environments while ensuring services remain youth-centred and outcome-focused.
Director of Services
Credentials and Qualifications:
PharmD, MPhil Microbiology
The Director of Services brings strong professional expertise in pharmacology, healthcare, microbiology, infection prevention, and health-related service coordination. This background supports safe medication practices, health monitoring, hygiene standards, and coordination with medical, dental, pharmacy, and community healthcare providers.
Key areas of expertise include medication safety, healthcare documentation, infection-control awareness, staff guidance, service planning, and supporting the overall health and well-being of youth in care. The Director of Services helps ensure that daily care practices are safe, consistent, properly documented, and aligned with the individual needs of each youth.